Terms and Conditions

Maison De Peau Australia Pty Ltd (ABN 21 646 025 032) ("We", "Our" or "Us") operates the business Thorn Beauty and the website at www.thornbeauty.com (Website). Access to and use of the Website and the purchase of Our products available through the Website (Products) is subject to the following terms and conditions.

By using the Website (and/or buying Products), the user (You) agrees to these terms and conditions and consents to Our Privacy Policy (available on the Website) and Medical Disclaimer as may be updated by Us from time to time (Terms and Conditions). Your use of the Website is Your electronic signature for these Terms and Conditions and Your consent to enter into agreements electronically with us. Our Privacy Policy and Medical Disclaimer at the bottom of this document form part of the Terms and Conditions. A breach of Our Privacy Policy or Medical Disclaimer is a breach of the Terms and Conditions. You consent to resolve any disputes with us in accordance with the laws and courts operating in New South Wales, Australia.

If You do not agree with the Terms and Conditions, that is Your decision. You must, however, stop accessing and using Our Website and You must not purchase any Products through Our Website.

By using this Website and purchasing any Products, You warrant that You are over 18 years of age or have obtained the consent of Your parent or guardian and have the capacity to enter into a legally binding contract with us. If You access Our Website from outside Australia, You do so at Your own risk, and You are responsible for following applicable laws and regulations where You access Our Website or obtaining appropriately qualified advice to assist You.

The terms set out below constitute an agreement between You and us, and these Terms and Conditions govern Your use of the Website.

PART A: Terms and Conditions for the Sale of Products on Our Website

Products

"Products" (plural or singular) means complementary medicine products, including dietary supplements, nutritional supplements, herbal medicines, and other products, including but not limited to skincare preparations, cosmetics, toiletries, cleansers, and lubricants, which are available for purchase on the Website from time to time.

Orders

To be able to buy Products, You must:

• Follow all instructions on the Website;
• Provide the information as requested, including Your name, email, payment details; and
• Provide a delivery address.

You will be directed to the checkout page, where You will be provided details of Your order. The fees for Our Products are set out on the Website or will otherwise be provided to You in writing from time to time. All fees are in Australian dollars (AUD) and will include GST (where applicable). You should review Your order carefully, check the total price, and the other information You have provided to ensure it is all correct.

Once You have submitted and confirmed Your order using the Website, we will send an email to the email address You provided, acknowledging receipt of the order and setting out details of the ordered products or services (Confirmation Email). Your order constitutes an offer to purchase the Products on these Terms and Conditions and as set out in the Confirmation Email. We may choose not to accept Your order for any reason.

If, after receiving Your order, we are unable to provide all or part of Your order for any reason, we may need to cancel Your order. We will notify You of this and refund any money paid for the part of the order that we cannot provide.

A contract between us for the purchase of the Products will not be formed until we accept Your order, Your payment has been approved by us, and Your credit or debit card has been debited. We will endeavour to email You to confirm that Your order has been dispatched (Shipment Email).

Payment

You must pay for the order in full at the time of ordering by using one of the payment methods available on the Website, which may change without notice from time to time. Each of the payment methods is also subject to the terms and conditions of the payment processor (including any fees and charges they apply to Your transaction which are Your sole responsibility to pay), and by proceeding with an order on the Website, You expressly warrant You have read, understand, and agree to those terms (Processor Terms). We are not a party to the Processor Terms and are not liable to You in any way as a result of the Processor Terms (including any fees and/or charges they may apply to Your transaction).

By placing an order on Our Website, You consent to us performing any reasonable security, credit, and other checks, including by transmitting details about You to or from third parties to verify the information provided.

If a payment cannot be processed, You will be notified. You will then need to contact the card issuer or payment processor directly and endeavour to resolve the issue directly. You will be solely liable for any fees and/or charges incurred in respect of the failed transaction.

If we do not receive the authorisation that the payment has been processed, we will cancel Your order.

Price

The price charged for a Product will be the price in effect at the time Your order is placed and will be set out in the Confirmation Email.

If You place additional or separate orders after receiving the Confirmation Email, these will be separate transactions, and You may incur additional shipping and handling charges for such additional orders.

Prices for the Products as shown on the Website include GST or other applicable taxes unless stated otherwise. Separate charges for shipping, handling, and their related GST or other taxes will be identified on the Website.

Prices are in Australian Dollars unless otherwise specified.

If You are located outside of Australia, any and all customs fees, duties, bank fees/charges, and/or import taxes which are imposed on Your Product orders are Your sole responsibility.

Shipping and Delivery

Our products are shipped by Australia Post. You can see its shipping policy for domestic parcels here and international parcels here. This shipping policy forms part of these Terms and Conditions.

We aim to deliver Our Products to You in the timeframes set out in Our Shipping Policy or as otherwise advised to You. We may use delivery partners to deliver Your order.

We, or Our delivery partner, will try to let You know if we expect to be unable to meet Our estimated delivery date or time, but to the extent permitted by law, we will not be liable to You for any losses, liabilities, costs, damages, charges, or expenses arising out of late or delayed delivery.

The Products will be at Your risk from the time of delivery to the address that You provided. We are not liable for any loss or damage to the Products after delivery.

When You place an order, You provide authority to leave the items purchased at the address specified in Your Order. If the delivery driver deems the area unsafe at their discretion, You will be advised of the next steps of where You can collect Your order. If You do not collect Your order within a reasonable period of time, Your order will be returned to us, and You will need to contact us to make arrangements. We reserve the right to apply further delivery charges.

Cancellations and Returns

Please refer to Our Returns Policy, which forms part of these Terms and Conditions.

To avoid doubt, nothing in Our Returns Policy restricts Your ability to make a claim that may be available to You for failure to comply with a guarantee under the Australian Consumer Law (ACL). We encourage You to learn more about Your rights and the consumer guarantees in respect of the ACL on the ACCC website.